FAQ
Laptop Repair, AMC, Rental & Refurb Store
Find answers to common questions about Takecare IT Solution laptop repair, MacBook repair, mobile repair, corporate AMC, rental, refurb laptop sale, parts, accessories, warranty and service process.
Laptop Repair FAQ
Do you repair all laptop brands?
Yes, we provide repair support for HP, Dell, Lenovo, Asus, Acer, Samsung, Xiaomi, Infinix and other laptop brands.
Do you repair dead laptops?
Yes, dead laptop cases are checked through proper diagnosis. Final repair possibility and estimate depend on motherboard, power section and damage condition.
Do you replace laptop display, battery and keyboard?
Yes, display, battery, keyboard, charger, hinges, SSD/RAM and other laptop parts can be replaced depending on model and availability.
Do you provide pickup and delivery?
Pickup and delivery may be available depending on location and service requirement. Please confirm on WhatsApp or call.
Apple Repair FAQ
Do you repair MacBook motherboard or logic board?
Yes, MacBook logic board/motherboard diagnosis and repair support is available after proper inspection.
Do you repair iPhone and iPad?
Yes, iPhone and iPad display, battery, charging, camera, software and water damage diagnosis support is available.
Do you repair iMac and Mac Mini?
Yes, iMac, Mac Mini and other Apple devices can be checked depending on issue and part availability.
Is my data safe during MacBook repair?
We respect customer data privacy. We do not access personal files without permission. Backup is recommended before service.
Mobile Repair FAQ
Do you repair iPhone and Android phones?
Yes, we support iPhone, Samsung, Redmi, Vivo, Oppo, Realme, OnePlus, Motorola, Infinix and other smartphones.
Do you replace mobile display and battery?
Yes, display and battery replacement are available depending on model, quality option and stock availability.
Can water damaged mobile be repaired?
It depends on damage condition. Avoid charging the phone and visit as early as possible for diagnosis.
Do you provide software support?
Yes, basic software, hanging, setup, backup guidance and app issue support may be available.
Corporate AMC FAQ
Do you provide laptop AMC for office?
Yes, laptop AMC, desktop AMC and corporate IT support are available for offices, institutions and businesses.
Are hardware parts included in AMC?
Usually hardware parts, printer refilling and consumables are charged extra unless included in the AMC proposal.
Do you provide onsite support?
Yes, onsite engineer visit can be included based on plan, location and support terms.
Do you support printer and network issues?
Yes, printer setup, router/WiFi, LAN and basic network troubleshooting can be included.
Rental FAQ
Do you provide laptop rental?
Yes, laptop rental is available for office, corporate, training, events, projects and short-term use depending on stock.
Do you provide desktop rental?
Yes, desktop, AIO and workstation rental may be available depending on requirement.
Can I rent multiple laptops in bulk?
Bulk rental is possible depending on quantity, configuration, duration and availability.
What details are needed for quotation?
Device type, configuration, quantity, duration, delivery location and support requirement are needed.
Refurb Store FAQ
Do you sell refurbished laptops?
Yes, we sell refurbished business laptops, desktops, MacBooks, gaming laptops and budget laptops depending on stock.
Do refurb laptops come with warranty?
Warranty depends on device condition, price and invoice terms.
Can I sell my old laptop?
Yes, old laptop buyback is available after checking, ID proof, bill/source details and legal declaration.
Where will product price and Add to Cart show?
Actual product price and Add to Cart will appear through WooCommerce product grid after products are uploaded.
Parts & Accessories FAQ
Do you sell laptop parts?
Yes, laptop display, battery, keyboard, charger, SSD, RAM, hinges and body parts may be available depending on model.
Do you sell mobile parts?
Yes, mobile display, battery, charging port, back panel and other parts may be available depending on model.
Do you sell accessories?
Yes, laptop bag, mouse, keyboard, charger, cable, USB hub, headphones, tempered glass and gadgets may be available.
How to confirm correct part?
Send device model, old part photo, pin type or part number on WhatsApp for confirmation.
Warranty & Payment FAQ
Do you provide warranty?
Warranty depends on service, replaced part, device condition and invoice terms.
Is diagnosis charge refundable?
Diagnosis/inspection charges are generally non-refundable because technician checking time is involved.
Do you provide invoice?
Invoice or job card can be provided as per service/product and billing requirement.
Is GST extra?
GST may be extra if applicable and depends on billing type and invoice requirement.
Still have a question?
Send your device model, problem photo/video and requirement on WhatsApp for quick support.